Frequently asked questions
Yes! We offer a customisation tool on our website that allows you to personalise selected trophies and sports gear with logos, names, and special messages.
Standard orders are processed within 2-3 business days. Customised items may take an additional 3-5 business days. Delivery times vary based on your location.
Absolutely! We offer special pricing for bulk orders. Please contact us directly for a custom quote.
We accept major credit/debit cards, PayPal, and bank transfers. All transactions are securely processed.
Unfortunately, customised items are non-returnable unless there is a manufacturing defect. Please review your customisation details carefully before placing your order.
Currently, we only ship within the UK. However, for special orders, please contact us to discuss international shipping options.
If your order arrives damaged, please contact us within 48 hours with photos of the damaged item. We will arrange a replacement or refund according to our warranty policy.
Once your order has been dispatched, you will receive an email with tracking information to monitor your delivery status.